WFO QM 8.5(2) and 9.0(1) Accessing Sign...

Jabber outlook internal server address update

Created by @Syed on 08-19-2019 03:34 AM

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Dear All,I would like to update jabber outlook internal server address.Here is what I am assuming to do:1. Get jabber-config.xml file from cucm.2. Edit internal address accordingly.3. upload the file back on all the servers in sequence (pub, sub)4. Restar... view more

Cisco Phone 8865 with Register CUCM Remove 2 Bindings

Created by mpakpang1 on 08-19-2019 01:00 AM

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Hello, I Have Cisco Phone 8865 Software version : sip8845_65.10-3-2-16.loads, I try Monitor Cisco Phone with Program Wireshark. I see packet register with CUCM Active with Respond Status 200 OK, But Cisco Phone Request Register with CUCM Standby agai... view more

Cisco Phone 8865 with Register CUCM Remove 2 Bindings

Created by mpakpang1 on 08-19-2019 12:35 AM

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Hello, I Have Cisco Phone 8865 Software version : sip8845_65.10-3-2-16.loads, I try Monitor Cisco Phone with Program Wireshark. I see packet register with CUCM Active with Respond Status 200 OK, But Cisco Phone Request Register with CUCM Standby agai... view more

Outbound dialer - Agent Reserved timer for Preview calls

Created by piyush aghera on 08-19-2019 12:21 AM

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Hi Friends,We have PCCE 11.6 (1) environment running and recently we have started using SIP Outbound dialer. The dialer works fine in Preview_Blended mode with changing OutboubdPercent variable based on the call volumes (inbound and outbound)... view more

Cisco IP Phone 8865 Keypad delay

Created by mpakpang1 on 08-19-2019 12:08 AM

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I have a Cisco CP-8865, Software version sip8845_65.10-3-2-16.loads. Cisco IP Phone 8865 have a problem keypad delay When press number for dial. Can you please solve this problem. Thank you.

WFO QM 8.5(2) and 9.0(1) Accessing Signed Applets Hangs Browser and Pops a Security Warning when Attempting to Use