Cisco Unity is running fine. The build is in a Windows Active Directory 2003 (AD WIN 2003) environment and off the box Exchange 2003 standard.
From a virus prevention perspective, if there is a concern about not having Windows 2000 Service Pack 4 (WIN-SP4) and additional MS hotfixes installed on the Cisco Unity server, note that additional supported MS patches can be applied to the Unity server. WIN-SP4 is included among the supported patches.
To resolve this issue, patch your systems immediately, due to the discovered vulnerability. Patches are available. Keep your Windows-based machines up to date.
Ive been asked to start morning checks. I'm looking to use rttest on the router to see the process and opctest status on the PG to sync as well as normal cpu, memory etc. Is there anything else people monitor, recommend? Thanks
I have an agent that goes into the queue, answers a phone call but then will get another call while still on the phone. I can find these instances in agent state details and it shows then as Ready>(Agent gets call)>Reserved>(Agent begins the conv...
Hi all: Have recently deployed CER 12.5.1, and all was working fine until we added a new site. This site has multiple onsite alerts (about 9) that they all state are mandatory to receive telephone and email notifications. We just tested 911 toda...
We are meeting as a group we encounter issues with video with audio when sharing recorded calls. Only one side of the conversation is played by the webex application the calls can be viewed individually and are fine. the host of the meeting can hear both ...