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Why Do an Operational Readiness Assessment

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You perform an operational readiness assessment to ensure that there is a smooth flow of operational support to the customer's ops team during and after implementation. You definitely want to make sure up front that the key ops stakeholders understand how the Cisco Unity deployment will affect their roles, and address any potential gaps in advance with proper planning; failure to do so will generally mean more time spent by the deployment team in fire-fighting mode later on, to cover the gaps.

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