With Cisco CRS earlier than version 2.2(5)SPB, the user cannot access the AppAdmin page after the ap...
With Cisco CRS earlier than version 2.2(5)SPB, the user cannot access the AppAdmin page after the application of the Cisco Win-OS-Upgrade-K9.2000-2-5. The user receives the QueryServiceConfig failed (1783): The stub received bad data. error message
When you try to connect to the Application Administration web server through http://servername/AppAdmin after you apply the Cisco Win-OS-Upgrade-K9.2000-2-5, these error messages are displayed:
AvvidProcCtl.AvvidProcCtl.1 error '80004005'
QueryServiceConfig failed (1783): The stub received bad data.
/AppAdmin/global.asa, line 34
Note: In http://servername/AppAdmin, servername is the Domain Name System (DNS). DNS name or IP address of the application server.
Cisco Win-OS-Upgrade-K9.2000-2-5 contains Microsoft Windows Service Pack 4 (SP4) and other patches.
This scenario occurs if you use a version of Cisco Customer Response Solutions (CRS) earlier than version 2.2(5) Service Pack B (SPB) and you apply the Cisco Win-OS-Upgrade-K9.2000-2-5 (which contains the Microsoft Windows Service Pack 4). The issue is caused by a conflict with the Microsoft Hot Fix Q274450.
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