Forrester Research, Inc. (FORR) is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. The awards presented represent the top entries in the Business-to-Consumer (B2C) and Business-to-Business (B2B) divisions. Winners in the Business-to-Employee (B2E) division were announced last week at Forrester's Forum For CIOs. In all, 15 Forrester Groundswell Award winners have been honored this year, including the Business-To-Business Mobile Application of the year: Cisco Mobile Technical Support by Cisco Systems.
Winner of the 2012 Forrester Groundswell Award for Best B2B Mobile Application. Recognized for the industry-leading design & innovations of Cisco's technical support & community mobile apps.
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