This award recognizes the company that has advanced the effectiveness or efficiency of its services organization through innovation in the application of social media, including web- and mobile-based technology platforms that enable the creation and exchange of user-generated content and dialogue between organizations, communities and individuals.
As winner of the TSIA Fall 2012 STAR Award for Innovation in the Application of Social Media in Technology Services, the Cisco Support Community was recognized for industry-leading innovations using social media, online communities & Web Services technologies for partners to drive customer loyalty & significant financial results.