Community Awards and Recognition Knowledge Base

Our Service  The Cisco Support Community (CSC) is a hub of peer-to-peer interactions and knowledge sharing ecosystem for technical support. Millions of community members, who represent Cisco’s largest and most technically advanced audience from aroun...

The W3 offers awards for excellent creativity on the web. As always the competition among several websites was fierce this year among reputable and very well known company websites.The websites were judged on creativity, usability, navigation, functi...

2012 Forrester Groundswell: B2B Mobile App AwardCisco is the worldwide leader in networking that has changed the way people connect, communicate and collaborate. We are proud to announce Cisco has won the 2012 Forrester Groundswell Award in the categ...

Cisco Support Community continues to lead the industry with innovations that have transformed our customer experience and pushed the envelope of imagination for peers and observers alike.  We have pioneered the use of community support, social media,...

2012 W³ Silver AwardCreative Excellence in the General Website/Community CategoryThe W³ Awards honors creative excellence on the web, and recognizes the creative and marketing professionals behind award winning sites, marketing programs, and video wo...

The Technology Services Industry Association (TSIA)Innovative SupportPresented  to a company who has embraced innovation in people, process, and  technology to increase agent productivity, service levels, and customer  satisfaction, increase problem ...

Forrester Groundswell Award: B2B supporting CatagoryCisco launched new technical support channels on leading social media in late 2009 to build a more social and persistent community for peer-to-peer support. These new communities on Facebook, Twitte...

Cisco Services stands out with a total of 3 wins this year and is in good company with other technology companies such as Accenture, Broadcom and Riverbed. The Web Marketing AssociationBest Technology WebsiteSocial Network Standard of Excellence     ...

2011 Technology Services Industry Association (TSIA) Fall STAR Award for Innovative SupportThe 2011 STAR Award Winner for Innovative Support is Cisco, Founded in 1984, Cisco pioneered the development of Internet Protocol (IP)-based networking techno...

Technology Services Industry Association (TSIA) 2012 STAR Award Innovation in Social Media Application for Technology Services This award recognizes the company that has advanced the effectiveness or efficiency of its services organization through in...