ccna exam

[Ahmedhaamza95]

I've registered with pearson vue few months ago to have ccna exam, when I tried to login I forgot the password, to reset the password pearson vue sent me a mail that I have to login now from cisco website not from pearson vue any more, so when I tried to reset my password with the same mail they kept telling me that I didn't register with this mail, now the exam will be expired on 16/11/2022 and I can't book the exam please anyone help in such situation as I already paid for the exam.

thanks

[balaji.bandi]

peasron vue using CCO id to login. ( you can use CCO ID - not the old pearson vue ID)

[Ahmedhaamza95]

i can't even login in pearson vue or in cisco either

[balaji.bandi]

if you are not able to login, how are you able to post the message here, community required CCO id to login right ?

[Martin L]

they are moving towards One simple login ( id ) system; go to main page   home.pearsonvue.com/cisco and read following

Effective September 27, 2022, Cisco is enhancing the candidate certification experience with a new simple sign-on process. Candidates can manage their certification journey from one central location including registering for exams to downloading certificates. Learn more »

if you still have issues I would contact Vue or create cisco ticket / issue via https://certsupport.cisco.com/s/?language=en_US

aka "open a case"

Regards, ML
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