cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Welcome to the new Cisco Support Community!
61
Views
0
Helpful
3
Replies
VIP Advisor

Community site keep loosing the connection - it take 3-5min(some time more) to come back every day

Hello support

 

i am not sure iam the one who facing the issue, but i checked same time on mobile i see the same time

 

i am based at +0:00 BST - around 8 am to 9 am between the community site losing the connection in the middle of my comments, and all my comments were lost, not able to recover also, this is a bit annoying and frustrating after typing long comments.

 

here is screenshot, i do not see any internet issue, i can ping the site, but no content delivered, after a 10-30min site come back normally this is happens every so often can someone take action.

 

 

cisco.JPG

BB
*** Rate All Helpful Responses ***
3 REPLIES 3
Highlighted
Community Manager

Re: Community site keep loosing the connection - it take 3-5min(some time more) to come back every day

Hello BB,
We have shared your feedback with our IT team we'll get back to you.

Regards,
Gagan
VIP Advisor

Re: Community site keep loosing the connection - it take 3-5min(some time more) to come back every day

Another incident today. same time.

 

another-down.JPG

BB
*** Rate All Helpful Responses ***
Hall of Fame Community Legend

Re: Community site keep loosing the connection - it take 3-5min(some time more) to come back every day

Happening to me too.
Next time I'll take note the dates & times (in GMT).
CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards
This widget could not be displayed.