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New Reply Feature When Not Signed In

Anthony Holloway
Cisco Employee
Cisco Employee

I don't think the new reply feature should be present or let you type a reply if you're not logged in.  I have lost two replies this morning due to some ticket or authentication error in handling new replies when not already logged in prior to typing.

 

E.g.,

csc-reply-ticket-error.png

1 Reply 1

Monica Lluis
Engager
Engager

Hello Anthony, 

Thank you for letting us know about this. The dev team is looking at this issue.

 

Kindest Regards,

Monica

 

I hope you and your love ones are safe and healthy
Monica Lluis
Community Manager Lead
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