Ads by Google

[paolo bevilacqua]

Are the ads meant to stay ?

Does a company like Cisco needs them, and the related revenue ? Probably they sell for a premium.

Or it is tought that they will improve the CSC experience ?

[Leo Laohoo]

CSC should not become another revenue generator for Cisco.

Hi Tom,

I agree with "Smooth" Rob here.  I don't know how the financial structure is for Cisco but if it's like a "silo" then a lot of BU's should be paying CSC administrators because NetPro regulars have recommended the correct (and sometimes more expensive) equipment for purchase. 

I personally don't mind if I see notices of new products and/or services being un-vieled the same time as the industry.  It would be a shame if the ads actually are weeks old from the official announcement.

[Rob Huffman]

Hi Tom,

So....I read the great post from my friend Maria about the "new & improved" look

of these ads and granted, they are not quite as horrible. But let's look at the content

for a moment.....

Here is the Ad;

Ads by Google
  Cisco
  Cisco IP Routing
  CCNP Route
  EIGRP Routing

So I click on choice #1 = Cisco

And here is what Pops up

Access Points Wireless

All in One, Multi Purpose, Cost Effective Access Points!

www.Motorola.com

An ad for one of Cisco's competitors in the Wireless marketplace...

Is this what we really want???? Is this a great marketing plan for Cisco products and services???

Cheers!
Rob

[Tom Yoritaka · Accepted solution]

Rob,

Thank you for the note!

Our intent is to deliver relevant information to users w/ ads, w/ a goal of enhancing the overall community experience.

Clearly, we need to re-look at what we're delivering & how.  I don't think we have a good approach at the moment.

Thank you again -

Tom Yoritaka, Director, Cisco Support Community

[Rob Huffman]

Hi Tom,

Thank you for considering the community when making these

decisions It is important that many views are taken into account

before moving down these paths. I think taking a pure Support Community

into a Sales & Support Community is a very "slippery slope". I do appreciate

all that the people at CSC have done and continue to do to make the CSC a better

place to visit. I'm just not sure that this direction is the right way to go.

Thanks for everything!

Cheers!

Rob