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Question about Connected Analytics for Contact Center

We are getting ready to deploy Contact Center analytics. What is the recommended hardware platform needed to support the solution?

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The recommended hardware platform depends on the size of the deployment:

  • For a small deployment (<10TB raw data): 1–2 Cisco UCS C240 M3 Rack Servers
  • For a large deployment (10TB – 100TB raw data) or big data deployment (>100TB raw data): contact your Cisco account representative
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