Hi Guys, We are Cisco partner, is it possible to open a SR on behalf of our customer, if it is possible please help how we can do that, i know it is possible with other vendors like fortinet and others.. Thanks in advance.. 

I am trying to use one of my HTTP servers to do a firmware upgrade on a C220 and keep getting this error   Monitoring and Waiting for Firmware Upgrade to Complete VMedia Mapping has gone bad.:   not sure what I am doing wrong.

Hello everyone, I am installing the cisco My Diagnostic and following the manual correctly. when trying to read one of my equipment, I come across the error below.   Thanks a lot for the help.

Hi All,  Today I found by accident about Cisco CLI Analyzer tool, and I think it is great. While looking for a manual, I also found Cisco Diagnostic Bridge, and since the setup seemed quite easy, I downloaded the OVA and deployed it.    I m... view more

Hello,   I am having a problem regarding to scan device.   Following error message was displayed when I initiate to scan device and it fails; " Checking for work items failed: Unable to get access token from https://cway.cisco.com/ws/oauth/v2/to... view more