05-19-2017 07:00 AM
If a new ‘self-on- boarding’ customer has just purchased the Basic or Enhanced service for Connected TAC Market Trial, what steps do they need to take to register and start using the Diagnostic bridge UI?
Rgds, Tim
Solved! Go to Solution.
05-22-2017 06:45 PM
When a customer purchases basic or enhanced, it will trigger an email notification from Cisco that will direct the customer to the URL for the Diagnostic Bridge download and the User Guide for completing the download and configuring the Diagnostic Bridge. Customers at the Enhanced level will also have the ability to connect with TAC should any issues arises during installation and set-up. The appropriate support instructions will be available at the same URL as the User Guide.
05-22-2017 06:45 PM
When a customer purchases basic or enhanced, it will trigger an email notification from Cisco that will direct the customer to the URL for the Diagnostic Bridge download and the User Guide for completing the download and configuring the Diagnostic Bridge. Customers at the Enhanced level will also have the ability to connect with TAC should any issues arises during installation and set-up. The appropriate support instructions will be available at the same URL as the User Guide.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide