2 Prompts combine together

[Jijesh]

Hi All,

we have a requirement to play back the input given by the caller in UCCX.  For example user is giving input of employee id once getting the input system need to repeat '' you entered XXXXXXX "  but currently system is repeat only the employee id directly. we need to include " you entered prompt + employee id " . How to achieve this

[david.macias]

Something like this should do it.

employeeID = the employee ID.
generatedPrompt = Create Container Prompt concaenation(P[YouEntered.wav]+N[employeeID])
PlayPrompt(generatedPrompt)

david

[Ibrahim AlQumairi]

Remove the set step, then make the PlayPrompt=promptforidis + promptreadback

Maybe like this!