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3 Waves of Innovation in Customer Care

How can your business or organization benefit from the three waves of innovation in customer care?  To find out, read the new white paper at: http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/three_waves_customer_care.pdf

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Cisco Employee

Hi Jeff:

Do you have a Microsoft version of the 3 Waves of Innovation in Customer Care?  Also, do you have PowerPoint version of the pictures in this document?

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Responding via e-mail