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3 Waves of Innovation in Customer Care

jefcampb
Level 5
Level 5

How can your business or organization benefit from the three waves of innovation in customer care?  To find out, read the new white paper at: http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/three_waves_customer_care.pdf

2 Replies 2

ludwyer
Cisco Employee
Cisco Employee

Hi Jeff:

Do you have a Microsoft version of the 3 Waves of Innovation in Customer Care?  Also, do you have PowerPoint version of the pictures in this document?

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