02-23-2012 08:50 AM - last edited on 03-25-2019 07:19 PM by ciscomoderator
How can your business or organization benefit from the three waves of innovation in customer care? To find out, read the new white paper at: http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/three_waves_customer_care.pdf
03-12-2012 06:42 AM
Hi Jeff:
Do you have a Microsoft version of the 3 Waves of Innovation in Customer Care? Also, do you have PowerPoint version of the pictures in this document?
03-12-2012 07:41 AM
Responding via e-mail
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