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9.02 Premium not able to upload new script

Mark Verwey
Level 1
Level 1

Strange problem cropt up yesterday afternoon late.  I had been working on changes to a new test script and uploading and testing without any issues, then all of a sudden I got an error. 

Error while uploading the file. Please try again.

I tried it again, thinking maybe I did something wrong, then I rebooted my PC.  Well, it was late and I was tired so I left it for today to troubleshoot, now I have done everything but reboot the servers and still no luck.  I did look at the logs and found in the logs that when it fails the server seems to get a null error has anyone else run into this? 

6441546: Feb 14 10:34:45.141 EST %MADM-ADM_CFG-7-UNK:FileMgmtServlet.fileUpload2Server() - uploading the zip file from client m/c to server.

6441547: Feb 14 10:34:45.486 EST %MADM-ADM_CFG-7-UNK:FileMgmtServlet.fileUpload2Server() - isMultipartFlag:null

6441548: Feb 14 10:34:45.486 EST %MADM-ADM_CFG-7-UNK:FileMgmtServlet.fileUpload2Server() - owrite:null isMultipartRequest false

6441549: Feb 14 10:34:45.486 EST %MADM-ADM_CFG-7-UNK:FileMgmtServlet.promptUpload - Error:null

6441550: Feb 14 10:34:45.486 EST %MADM-ADM_CFG-3-ADM_EXCEPTION:Unknown ADM Exception: Exception=java.lang.NullPointerException

6441551: Feb 14 10:34:45.486 EST %MADM-ADM_CFG-3-EXCEPTION:java.lang.NullPointerException

6441552: Feb 14 10:34:45.486 EST %MADM-ADM_CFG-3-EXCEPTION: at com.cisco.appadmin.filemgmt.ui.FileMgmtServlet.fileUpload2Server(FileMgmtServlet.java:2259)

6441553: Feb 14 10:34:45.486 EST %MADM-ADM_CFG-3-EXCEPTION: at com.cisco.appadmin.filemgmt.ui.FileMgmtServlet.execute(FileMgmtServlet.java:373)

6441554: Feb 14 10:34:45.486 EST %MADM-ADM_CFG-3-EXCEPTION: at com.cisco.appadmin.ui.AppAdminBaseServlet.processService(AppAdminBaseServlet.java:281)

6441555: Feb 14 10:34:45.486 EST %MADM-ADM_CFG-3-EXCEPTION: at com.cisco.appadmin.ui.AppAdminBaseServlet.doPost(AppAdminBaseServlet.java:188)

3 Replies 3

Arundeep Nagaraj
Cisco Employee
Cisco Employee

Hi Mark,

Are you able to validate the script without errors after the changes that you made?

Other than that I can try renaming the script to a different one and re-uploading again.

Hope this helps!

Regards,

Arundeep

CCIE Voice #40132

mathewlouis
Level 4
Level 4

I had this problem and was hitting the following bug.

 

https://tools.cisco.com/bugsearch/bug/CSCul18667

 

No that wasn't what I was running into.  I did some basic house cleaning on the UCCX with old scripts that preivous engineer hadn't bothered to clean up.  Once I did that everything started working fine.