A way to filter syslog pattern in threshold rules in Prime Collaboration Assurance?
In / Assurance Administration / Event Customization Threshold Rules - Advanced, there is an event we want to keep called SyslogSeverityMatchFound which raises a Critical on every critical syslog found, however is there a way to exclude a pattern or single syslog while capturing all others? Prime Collaboration Assurance 11.1. Much appreciated in advance!
Good afternoon,Strange occurrence happening. We two different agents getting connected to the same caller/customer. We have checked the ext in CUCM, they are different. We have checked the ICM configs, different. We have listened to the call r...
Is there a way in UCCE with using an admin script maybe using the email application in Call Studio to send out an email? I know in UCCX you can send out an email if the script were to fail but is there a way to do it in UCCE? Any help would be great!