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Enthusiast

Access to CTI server

Hello ,

Do i need some license or be a cisco partner to get access/permission to connect and get 'All Event' from the CTI server ?


Thank Boaz

1 ACCEPTED SOLUTION

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8 REPLIES 8
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Cisco Employee

what is the purpose of all event client? To develop custom CTI client? Why don't use Finesse APIs?

do you see anything missing from Finesse APIs?

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I want to develop CTI client and receive all calls event.

this ability is missing from Finesse APIs.

Finesse is focus i the desktop, but i what to develop cti server client


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Okay. Can I know the specific use case of "All event  CTI Client"?

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Get waiting calls in queue and all calls events in my backend service.

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1) Get on real time calls (in details and count ) waiting in queues.

2) Get on real time all calls event.

thanks

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you should be DevNet member to develop all event client. No additional license is required.

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How can i be a member of devnet ?

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