Active users connections into Finesse Server

[nitsinh2]

Hi Team, is there any reporting available to show active users connections into Finesse Server ? I see, To check number of sessions on each node, you can use API URI "https://FQDN/finesse-dp/rest/DiagnosticPortal/GetPerformanceInformation"

Can Dev Team help to recommend or guide around how to get updates every 15-30 minutes ?

Here is the log collection doc that i was referring too- https://developer.cisco.com/docs/finesse/#!log-collection-log-collection/log-collection

[dhiarumu]

Hi,

This API should help you. 

https://developer.cisco.com/docs/finesse/#!connectedusersinfo

This API should be called against each finesse server.

cfadmin gadget - which displays the active users connected from both publisher and subscriber finesse.

Regards

Dhina

[bill.king1]

Please note though that while the above API is helpful, it isn't available in some of the previous versions of Finesse. It looks like it is documented in the 12.6 guide but not previous ones.

[msrsu]

https://developer.cisco.com/docs/finesse/#!connectedusersinfo did it solve the problem?