Add Live Data server to CUIC, Contact Center

[Jose Gomez]

I am traying to config the Live data connection on CUIC, I have my CUIC server and my Live data server,

In my UCCE inventory I need to add the LD Server

In my Live data server with CLI:

After apply the command 

admin:set live-data machine-services user@domain.com 

we get this error:

Enter password for user@domain.com:
Warning: failed to retrieve Subscriber FQDN   "I dont have a Subscriber, so this is OK"
Enter password for Administrator:
Error: failed to update Machine Service table: sun.security.validator.ValidatorException: PKIX path building failed: java.security.cert.CertPathBuilderException: Could not build a validated path.

So, Does anyone have an advice about this message?

I do aprecciate any suggestion!!!

[SNB]

Hi Jose,

It looks like a certificate issue.

Did you achive to fix it?

Kind regards.

[SNB · Accepted solution]

Hi,

I fixed it uploading to the Live Data Servers the AW and CUIC servers tomcat certifiacte as tomcat-trust.

LdS need to be restarted.

Kind regars,

Sergio.