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Add Live Data server to CUIC, Contact Center

Jose Gomez
Beginner
Beginner

I am traying to config the Live data connection on CUIC, I have my CUIC server and my Live data server,

In my UCCE inventory I need to add the LD Server

 

In my Live data server with CLI:

After apply the command 

admin:set live-data machine-services user@domain.com 

 

we get this error:

 

Enter password for user@domain.com:
Warning: failed to retrieve Subscriber FQDN   "I dont have a Subscriber, so this is OK"
Enter password for Administrator:
Error: failed to update Machine Service table: sun.security.validator.ValidatorException: PKIX path building failed: java.security.cert.CertPathBuilderException: Could not build a validated path.

 

So, Does anyone have an advice about this message?

 

I do aprecciate any suggestion!!!

1 Accepted Solution

Accepted Solutions

Hi,

 

I fixed it uploading to the Live Data Servers the AW and CUIC servers tomcat certifiacte as tomcat-trust.

LdS need to be restarted.

 

Kind regars,

Sergio.

View solution in original post

2 Replies 2

SNB
Beginner
Beginner

Hi Jose,

 

It looks like a certificate issue.

Did you achive to fix it?

 

Kind regards.

Hi,

 

I fixed it uploading to the Live Data Servers the AW and CUIC servers tomcat certifiacte as tomcat-trust.

LdS need to be restarted.

 

Kind regars,

Sergio.

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