Add new font in Cisco ECE 12.0

[dharmendra.bhavsar]

Dear Team,

I have Cisco PCCE 12.0 with ECE deployment. Is there a way to add a new font while replying to an email?

I want to add Hindi font to ECE 

Regards

Dharmendra

[Anusha B R]

Hi Dharmendra,

Have you had a chance to check about custom languages in this user guide,

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/enterprise_chat_email/enterprise_chat_email_12_0_1/Maintenance/Guide/ece12_userguide_administration_chat_email_for_pcce.pdf

Hope this helps!

Best Regards,
Anusha B R

[dharmendra.bhavsar]

Hi Anusha, 

Thanks for the reply but, I don't want to change the complete language, just while drafting the email there is a provision to choose the font and size I just want to add new font over there.

Thanks and Regards

Dharmendra