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Adding SocialMiner Gadget to Finesse

ln33147
Level 4
Level 4

Dear members,

Could somebody please advise how to embed SocialMiner in Finesse. It's a UCCX Environment version 11.6

Thank you.

4 Replies 4

namahesh
Cisco Employee
Cisco Employee

Hi Lara,

What gadget of SocialMiner are you trying to embed into Finesse desktop?

Is it the "multisession chat and email" gadget, or any other gadget from SocialMiner administration UI?

Thanks,

Nagendra U M