06-18-2018 04:36 AM
Dear members,
Could somebody please advise how to embed SocialMiner in Finesse. It's a UCCX Environment version 11.6
Thank you.
06-20-2018 03:42 AM
Hi Lara,
What gadget of SocialMiner are you trying to embed into Finesse desktop?
Is it the "multisession chat and email" gadget, or any other gadget from SocialMiner administration UI?
Thanks,
Nagendra U M