01-29-2013 01:12 PM - edited 03-14-2019 11:10 AM
Using the SURL button with agent login service. The agent still has to login manually. I have the service programmed but the agent still has to login using the keypad. Using 89xx phones and CUCM 8.5 and UCCX 8.5 Standard.
Service Subscription: | Agent Login |
service name = Agent Login
ASCII Service Name = Agent Login
Ext = 4091
ID = 4091
Pwd = 4091
Thanks for any help.
Solved! Go to Solution.
01-29-2013 02:48 PM
Hi,
take a look at this technote: http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008029e6d5.shtml
You might want to modify the URL, use IPAgentLogin.jsp instead of IPAgentInitial.jsp
G.
01-29-2013 01:34 PM
Hi,
what is the service URL you are trying to use here?
G.
01-29-2013 02:06 PM
Agent Login
01-29-2013 02:26 PM
Service Information
Service Name Agent Login
ASCII Service Name Agent Login
Service Description UCX Agent 1 Button Login
Service URL http://10.170.100.35:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp
Secure-Service URL
Service Category XML Service
Service Type Standard IP Phone Service
Service Vendor
Service Version
Enable
Service Parameter Information
Parameters Ext
ID
Pwd
01-29-2013 02:48 PM
Hi,
take a look at this technote: http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008029e6d5.shtml
You might want to modify the URL, use IPAgentLogin.jsp instead of IPAgentInitial.jsp
G.
01-30-2013 01:03 PM
It was the wrong service url.
Thanks,
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