10-04-2007 06:07 AM - edited 03-14-2019 01:22 AM
I can't find anywhere where the agent/supervisor chat logs are stored. Is there a way to capture those?
10-04-2007 06:26 AM
If I remember correctly chats are not logged at all. You might be able to sniff out packets if you really wanted to gather that information.
david
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