cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
205
Views
0
Helpful
1
Replies
Beginner

Agent don't see other agents on his team

Hi , 

 

I am using UCCX 11.5.1.1 . A few days ago I added  2 agents to one of my teams. 

The new agents getting calls  and working well . The problem is that other agents can't see their status . 

They can see all other agent in the team exept the new agents 

 

 

1 REPLY
Hall of Fame Master

Re: Agent don't see other agents on his team

Did you add them to TEAM or CSQ or both?

CreatePlease to create content
Ask the Expert- Firepower configuration & troubleshooting