08-22-2014 05:21 PM - edited 03-14-2019 01:47 PM
Can someone point me in the direction of the guide to setup Agent E-Mail queue's?
Thanks!
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08-23-2014 06:40 AM
It's covered in the CAD Installation Guide. One tip to save yourself a lot of intermittent problems: configure Exchange exactly as it says, especially the various throttling policies. Many of the steps come from TAC cases where customers were having problems and that was the outcome after troubleshooting and working with Microsoft ISV support.
08-23-2014 06:40 AM
It's covered in the CAD Installation Guide. One tip to save yourself a lot of intermittent problems: configure Exchange exactly as it says, especially the various throttling policies. Many of the steps come from TAC cases where customers were having problems and that was the outcome after troubleshooting and working with Microsoft ISV support.
08-23-2014 07:32 AM
found it. agent desktop install guide
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