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Agent Email Compatability

juniper76_2
Beginner
Beginner

Hi,

I'm looking to implement Agent Email and was hoping someone could confirm if version 8.0.2 is compatible with Exchange 2010?

Thanks in advance!

1 Reply 1

Gabriel Saavedra
Rising star
Rising star

Hi,

It is not officially supported, with UCCX 8.5 it is. Here is the compatibility matrix:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

Gabriel

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