cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
439
Views
0
Helpful
1
Replies

Agent Email Compatability

juniper76_2
Level 1
Level 1

Hi,

I'm looking to implement Agent Email and was hoping someone could confirm if version 8.0.2 is compatible with Exchange 2010?

Thanks in advance!

1 Reply 1

Hi,

It is not officially supported, with UCCX 8.5 it is. Here is the compatibility matrix:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

Gabriel

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: