09-09-2013 08:57 AM - edited 03-14-2019 12:23 PM
I removed Device Target and added Agent Targeting Rule. Still getting error Agent has no Device Target.
What am I missing?
ICM 7.5
Agent Targeting Rule:
Peripheral: CM1
Rule Type: Agent Ext
Routing Client: CVP1, CVP2, CVP3
Added Ext range.
09-09-2013 02:47 PM
I've seen issues where the ATR memory doesn't update until there's a restart, I think this was back in 7.5. Have you tried that? Is this for a single agent?
david
09-10-2013 06:53 AM
Are you talking about restarting Call Router?
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