Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
458
Views
0
Helpful
1
Replies

Alert Sound for calls in queue

garg.atul
Level 1
Level 1

‎12-18-2006 02:33 AM - edited ‎03-14-2019 12:22 AM

Hi all,

We are using ICM6.0 sr7, we have a requirement that if there is any call in the queue the supervisor should get an alert (Sound and popup/email).

Can anyone suggest.

Regards

Atul.

Labels:
0 Helpful
1 Reply 1

thomas1
Level 2
Level 2

‎08-30-2007 09:59 AM

Does anyone have a solution for this? We need to have either sound alerts or flashing lights. We are using ICM too. I see only solutions for Express posted. :(

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents