Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
687
Views
0
Helpful
2
Replies

An Exceptional Error occurred. Application exiting. Check the log file for error 5022

Girish
Level 1
Level 1

‎01-02-2018 08:57 PM - edited ‎03-14-2019 05:48 PM

Hi All,

 

We have two UCCX servers one is for Contact Center and 2nd for IT Helpdesk with version 8.5 and 8.0. 

From last few days we are not able to login into Historical Reports application. While login it gives following error.

An Exceptional Error occurred. Application exiting.  Check the log file for error 5022

 

Both the servers rebooted then too same problem persists

So please guide to resolve this issue.

thanks and regards

Girish

 

Labels:
Preview file
20 KB
0 Helpful
2 Replies 2

seanvaid
Level 3
Level 3

‎01-03-2018 08:55 AM

Did you try searching? Seems to be a lot of threads regarding this exact issue..

0 Helpful

Girish
Level 1
Level 1
In response to seanvaid

‎01-04-2018 05:20 AM

Hi,

 

Yeah tried all that options then too it is not working. So please guide for further troubleshooting

 

Regards

 

Girish

0 Helpful
Customers Also Viewed These Support Documents