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An inquiry regarding the integration of the database with Call Studio.

Mix Mal
Level 1
Level 1

‎10-05-2022 04:24 AM

Hello,

This is my first time using the Cisco Unified call studio. I would like to know how to integrate with a database. Based on the documentation, we should provide a JNDI name for DB connection, but how do we create the necessary JNDI to connect to a SQL server? The version of call studio I have is 11.5.1.

Would anyone be able to help me with this? Is there a way to get the session ucid?

Thank you.

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