cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1915
Views
15
Helpful
5
Replies

ANI Based Routing in ICM

ciscogini
Level 4
Level 4

Has any one done a ANI based routing in ICM and how do you achieve this.

if he call comes from 408 area code recognize it as commign from Californi and Route it to the correct Call Center.