I'm trying to figure out if there is any difference between the primary and the secondary supervisor in IPCCX 7. I have a team where person A is Primary and person B is secondary.
When person A logs into appadmin and goes to RmCm and looks under teams he/she can see the team he/she is the supervisor of.
If person B does the same he/she can't see anything under Teams. So I'm wondering if this is correct because that person is a secondary supervisor, or if there is something wrong with my setup.
All secondary supervisors behave this way. One user in the system is Primary Supervisor in one team and Secondary Supervisor in two other teams. He can only see the team he is the Primary Supervisor of listed under Teams.