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Aqm Pro Proxy Id

We are experiencing an issue where screen scrapes from one user are getting recorded on different user no issues with audio. On further investigation we discovered that the pro proxy host id's are same for both the users. even though they logged onto two different machines. So if they simultaltiosly login at the same time only scrapes from one user are recording. Where do delete this Proxy Id in windows ? Your help will greatly appreciated.

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