cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
330
Views
0
Helpful
1
Replies

Arabic Play Digit issue

luai
Level 1
Level 1

we are using IPCCE 7.1 with CVP 3.1 H323,

we are facing an issue with play digit for arabic numbers, for example for playing '123' it says 'one hundred and twenty three' but in arabic language it should says ' hundred and twenty three' without 'one' in the begining, so appreciate any help on this

1 Reply 1

geoff
Level 10
Level 10

The Play Data microapp (when Data Playback Type = Number) uses the sys files supplied by Cisco. There is a "hundred.wav" file and a "1.wav" file so I guess CVP is analyzing the number then making up a VXML page with the WAV files it wants to play. Obviously you have re-recorded your versions of these files, but the logic that makes it want to play 1.wav, hundred.wav, and.wav, 23.wav is hard coded.

I don't think this can be changed.

An expensive alternative is TTS.

Regards,

Geoff