Hi!!
Has anyone done any ASR customization?
"For example, a prompt may say Please select from Stocks, Sports, and
Music, or press or say star to speak with a representative. In this case, the
script can recognize the spoken words stocks, sports, music, and star, and
can also recognize the DTMF key *."
To accomplish this would I need to..
1) Create a .GSL file
2) Create Language Grammer & Create Menu Grammer
Also read up that the Tags in the Simple Recognition Step & Create Menu Grammer have to match for it to work. Am I right?
Any help and sharing of experience will be appreciated.