Assigning call variable layout with UCCX agent based campaign in Finesse

[upchaurasia]

Hi All,

Is it possible to associate newly created custom call variable layout (not default one) to a UCCX campaign? if yes, how?

Thanks & Regards,

Umesh

[piyush aghera · Accepted solution]

Please refer below document, i think it fulfills your requirement.

https://www.cisco.com/c/en/us/support/docs/contact-center/unified-contact-center-express/213873-configure-uccx-custom-call-variable-layo.html#anc17

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