Customer is facing this problem again and again . LCP and RCP ports needs to be disassociate and associate.
Is there any way we can automate if we know the ports so that only one script can be run and finish the task instead of doing one by one.
Yes, we can achieve this by doing some automation tool.
This automation tool will perform this activities plus more(agent,Supervisor,DN,call type creation, call type and script association etc.....), i would request you to inform your customer to contact @ the below mentioned address for the product features,
SERVION Global Solutions
Please rate if this help