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Beginner

Automate or Script to complete PG user association and Disassociation

Customer is facing this problem again and again . LCP and RCP ports needs to be disassociate and associate.

Is there any way we can automate if we know the ports so that only  one script can be run and finish the task  instead of doing one by one.                  

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Collaborator

Automate or Script to complete PG user association and Disassoci

I think it might make more sense to find out why they need to do this over and over again.    

Automate or Script to complete PG user association and Disassoci

Hi Prashanth,

Yes, we can achieve this by doing some automation tool.

This automation tool will perform this activities plus more(agent,Supervisor,DN,call type creation, call type and script association etc.....), i would request you to inform your customer to contact @ the below mentioned address for the product features,

SERVION Global Solutions

http://www.servion.com/contact-us.aspx

Regards,

Srinivasan

Please rate if this help

Advocate

Automate or Script to complete PG user association and Disassoci

Srinavasan, can you please tell us what API you are using for instance, creating a call type?

G.

Highlighted

Automate or Script to complete PG user association and Disassoci

G, The product is yet to release and sure i will update those details ASAP.

Advocate

Automate or Script to complete PG user association and Disassoci

Did Cisco authorize you to use CONAPI or are you just stuffing the configuration database?

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