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I'm working in a lab to integrate UCCX with Socialminer 11.6 but the windows of email and chat do not appear, it only says "there are no chat and mail active in a white background". I already upload the tomcat certificate of the Socialminer to the UC...

05saul721 by Level 1
  • 8 replies
  • 0 Helpful votes

Hi.Running into this issue with the chats shutting down error.Not sure why but it's happening quite often.Any help appreciated. Thanks.UCCX11.6.2.10000-38 (ES05-9)Finesse 11.6(2)

skhnv by Level 1
  • 1 replies
  • 0 Helpful votes

We are wanting to change the userid and password for our axl service provider in UCCX.   We've created the new account on CUCM with the Standard AXL API Access role assigned.   While I know we need to reboot the UCCX cluster for the changes to take e...

TXG by Level 5
  • 1 replies
  • 0 Helpful votes

Haii, I have expired Certificate in my UCCX, please help how to re-generate certificate.- Thawte_Premium_Server_CA- Thawte_Server_CA- Thawte_Personal_Freemail_CA thanks you so much@ca_UCCX @Certificate_Expired 

Hary_CsC by Level 1
  • 0 replies
  • 0 Helpful votes

Client has been using postcalltretment survey for some time and all is working.  The need has arose to send callers to two different survey apps from for reporting purposes so that survey result can be tracked for different queues/groups.  I am attem...