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Hello all,I have a question.  Is there a wait timer in Call studio?  I have an application that attempts to get information from a rest client.  The client way specify that it is still gathering data.  So the proposal is to set a wait timer for 5 sec...

ssielaff by Level 1
  • 1020 Views
  • 3 replies
  • 0 Helpful votes

Hi team, How we maintain the common codec for all wav files, and where it should be mapped , i appreciate it   if any one can help me on this please CVP experts.  Thanks!Rai

Roy_11 by Spotlight
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  • 4 replies
  • 0 Helpful votes

Hi Experts, I am facing an issue with blind transfer where the call gets disconnected as soon as I do a blind transfer (agent transferring call to another agent using agent ID). On the second agent finesse it shows agent is reserved but call is not l...