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Hi, for Windows Server Licensing and SQL Server to PCCE 11.5 what is the recommendation for this license type? Are they server+cals or core? Win2012 R22 - PGs2 - Roggers2 - AW-HDS2 - CVPs1 - CVP OAMP1 - CVP Reporting SQL 2014:2 - ECE1 AD/DNS2 - AW-HD...

Document (Installation and Upgrade Guide for Cisco Unified Intelligence Center, Release 11.6(1) 2017-08-24) says to do the published node first and then proceed with the subscriber nodes.   I was asked by peer review, can the entire upgrade be done o...

Hi there   Trying to download CUCM 10.5, but looking at the options there options for upgrade, locate, utilities, etc. As this is a fresh install and it will be install in a  virtual server, excuse me, but  I don´t see an option for a fresh instalati...

Hi There   We are currently on UCCX 9.1   Our Tech Support created a special app that pulls data from the local log files from everyone that is logged in to CAD, the file location is C:\Program Files (x86)\Cisco\Desktop\log and they use the files "Ag...

Hi, after upgrade UCCX from 10.5 do 10.6 the UCCX main page after login to UCCX Admin shows warning: Warning: It has been over a day without a successful backup. It is recommended to check the backup configuration   I have scheduled a backup for ever...

I had a functional finesse environment and after installing licensing realized that I could not longer get into finesse. After noticing that the service was not running and not activated I attempted to activate.  Then go this error: admin:utils uccx ...

Dear Team, We are trying to install Cisco Finesse 11.5 in UCCE environment.Have applied OVA template at the beginning and started the installation.It went all well up to installing the DB components.while installing the 5 components it successfully i...

Hi    My understading is that you cannot  change DNS in a standalone Finesse server, we have finesse version 10.5 and PCCE 9.0, so, I´ve been looking for a link to confirm this, can anyone have that link? or am I correct with this ? Thanks.   

Hi Cisco Expert,   Blessed day! Kindly help us on our issue where we encountered on Cisco Unified CM Configuration - Service Provider Configuration/AXL. Cisco Unified CM Authentication Failed because of CCMAXL Exception.   We have checked that app us...