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Hello All , Is there is a permanent way to free space from common log partition without using RTMT Total Free UsedDisk/active 26631156K 14591220K 11765016K (45%)Disk/inactive 26663148K 25110692K 176200K (1%)Disk/logging 92746972K 8912K 87950692K (1...

cse_osama by Level 1
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My boss wants to be able to get an alert if we start to experience a certain amount of abandoned calls. Basically lets say if we hit 5 abandoned calls an email or some sort of flagging would let us know that we are starting to take abandoned calls. O...

bkappes by Level 1
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Hello GroupIve been looking for some type of salesy video that gives on an overview of Contact Center Express, what it does how it looks and what kind or reporting is available but cant seem to find anything I like.Does anyone ahve any suggestionsRic...

Hi, I have a user with admin right on both CUIC and UCCX. When she running Agent Not Ready Reason Code Summary Report and Agent State Detail report. It keep return with Dataset status is failed. She has full permission like I do but i don't have any ...

arfayeami by Level 1
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