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Hi All, Please can you suggest what kind of web chat solution is possible in Cisco environment. We have uccx 10.6 (enhanced), cucm 10.5 and use jabber for internal network only. We want a chat solution which can be embedded in our website and externa...

Does Cisco Support IGEL Universal Desktop models with the Linux based operating system. Much like the recent announcement on Windows support Cisco of  VXME 

CCX version 11 Is it compatible with CUCM 9.X? or Is it need a upgrade?. thank you

sidris-sid about 2 hours agoDear,I’m working on small project to integrate UCCX 10.5 with MS-CRM, the integration between CRM database and UCCX caller need to be done via web service which mean that I have to add from uccx script some elements, varia...

Does Cisco Support IGEL Universal Desktop models with the Linux based operating system. Much like the recent announcement on Windows support Cisco of  VXME 

We are getting icmdba error when open icmdba in Rogger.Error message like "Unable to retrieve server list.Computer Browser service may not running.If so shut down icmdba and start computer browser service wait about 5 minutes and then restart icmdba....

Hi, All, I read documentation about PCCE 11 and find that virtualization for Finesse support only XenApp 7.5 http://docwiki.cisco.com/wiki/Packaged_CCE_Software_Compatibility_Matrix_for_11.0%28x%29#Application_Virtualization But UCCE 10.5.1 support X...

I have one of ‘those’ projects that just got handed to me, and I need some help going down this rabbit hole.  The goal: when a person calls in and presses ‘1’ in an IPIVR script, the caller ID is passed via https to an outside information vendor, tha...

Dear, I’m working on small project to integrate UCCX 10.5 with MS-CRM, the integration between CRM database and UCCX caller need to be done via web service which mean that I have to add from uccx script some elements, variables …etc to send URL reque...

Hi, We are having Cisco UCCE 10.0.1 installed in Windows 2008 R2 with SP1. These installation was completed on January 2015 and after that we have not installed any windows patches to these servers as it was not connected to corporate domain and no...

all, is it possible to get the below-mentioned call Flow Distribution using scripting on UCCX 8.6? Call 1 to Line 1 on Phone 1 Call 2 to Line 2 on Phone 1 Call 3 to Line 3 on Phone 1 Call 4 to line 4 on Phone 1 Call 5 to Line 1 on Phone 2 Call 6 t...