Hello,I'm implementing CIM version 9.0.1 with UCCE integration and applied SSL for POP3 (port 995) and SMTP (port 587 with SMTP authentication), now POP3 with SSL is working but the SMTP with SSL is fail to deliver e-mail. There are an error in dx lo...
CC is not my core competency, but after some investigation trying to find a list of parameters available to create reports and the customer not being happy with our documentation on CCO...http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/con...
So in an installation in which there is an existing DID number passing four digits to CUCM, we want to redirect to a UCCX Trigger. Would it be best to just find the DN and call foward to a seperate Trigger DN, or to add the full DID number as a...
Hi all,Need to know is there any way i can know how many calls are in realtime with the dialer to determine the impact of restarting the dialer service.Will Campaign manager will mark those records which are under process without callresult status a...
I am involved in a UCCX implemetation which obviously includes CUIC, i need to create a couple of new reports for my customer. I have learned quit quickly that this is completey different to CUIC UCCE Premium, and i believe that things sucah as re...
When attempting to save an existing report into another folder under a different name or Creating a report based on an existing Report Definition, I am able to press the SaveAs button and the browser indicates the Report is "Saving", but upon refresh...