Resolved! Show value of element CVP VXML
Hi everybody,I want show value of element on activity logs of VXML Application logs.How i can do it?
Hi everybody,I want show value of element on activity logs of VXML Application logs.How i can do it?
We have implemented custom element using Cisco CVP. We are able to achieve logging using audium addtolog function. But We need to know how we can use log4j for logging in our custom java classes. Do we need to modify logging.properties or log4j.xml b...
Anyone know of any good examples of using the REST element via POST and then retrieving the response status and response body for further IVR Treatement? Thanks,
Hello, we are looking to introduce IVR deflect into our contact center environment and one question that came up was if we have a way to determine if the caller originated from a landline or mobile device so that we can decide if the call will be all...
Hello,We are trying to use ECC Payloads in PCCE for a particular Call Flow.We discovered that even if we set Payload to the new Payload from Script (using ECC Payload Node), it's always reset by the system to the Default one and Data from ECC Variabl...
We have VVB 12.6 and CVP 11.6, we have an Audio element in start of call and then we waiting in decision element 12 seconds the we have a digit entry. VVB not play the announce until digits elements. We tried this combination(play audio and wait 12 s...
Looking to obtain session count data via API execution to determine the current actives sessions prior to routing a call into UCCE/CVP.
the scenario is in the call center, when the agent requests the customer to input a password by pressing the button, the CAD agent initiates a conference to CVP process for the customer to input dtmf . After the customer enters the password, CVP ...
Please, could you explain how I can make failover schem with two MS SQL server. I have application on Cisco Call Studio wich make select from DB via Element Database. I want make failover schem, If one server unrechable, application make select from ...
Hello, We are trying to integrate UniMRCP 1.7.0 ASR and TTS engines with PCCE 12.6 (VVB version 12.6.1.10000-24). Note: Integration works with Standalone CVP and VVB (ver 12.5) in Lab. While the TTS engine is successfully integrated, ASR is not succe...
Hello All,I am trying to update the SIP Headers P-Asserted-Identity value. i have configured that in Ops Console, i can read its corresponding value in ICM, but unable to update it in ICM, if there is any syntax please let me know.Thanks,Srinivas
Team,I have upgraded Nuance speech suite to V11.0.9 and IVR application is deployed from callstudio 10.5 or above.I tried change the VXML gateway in settings.xml from cisco_nuance_02 to cisco_osr_03, but still iam getting "MRCPClient.createsession" s...
Janine,Need your expert advice on this issue. We are getting "no resource" errors on the VXML logs on a speech input element. How do we find out if this is a network error or mismatched grammar or ASR purely running out of licenses? I know that we ca...
I have a VXML application in which I am using java classes to check updates from the UCCE for multiple events. I need this application to play asynchronously so I can play another VXML application which has queue prompts. This is how the scenario wil...
Hi, Right now UCCE Agent API only allows listing and editing existing agents. Is there a way to create new agents or deleting the existing ones programatically? Thanks
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:
Subject | Author | Posted |
---|---|---|
03-25-2024 03:37 PM | ||
03-06-2024 10:13 PM | ||
11-10-2023 11:13 AM | ||
11-06-2023 05:16 AM | ||
10-17-2023 02:12 PM |