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We have implemented custom element using Cisco CVP. We are able to achieve logging using audium addtolog function. But We need to know how we can use log4j for logging in our custom java classes. Do we need to modify logging.properties or log4j.xml b...

Hello,We are trying to use ECC Payloads in PCCE for a particular Call Flow.We discovered that even if we set Payload to the new Payload from Script (using ECC Payload Node), it's always reset by the system to the Default one and Data from ECC Variabl...

Amine-K by Level 1
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Hello, We are trying to integrate UniMRCP 1.7.0 ASR and TTS engines with PCCE 12.6 (VVB version 12.6.1.10000-24). Note: Integration works with Standalone CVP and VVB (ver 12.5) in Lab. While the TTS engine is successfully integrated, ASR is not succe...

gtunugunta_0-1691997120132.png gtunugunta_1-1691997146561.png

Janine,Need your expert advice on this issue. We are getting "no resource" errors on the VXML logs on a speech input element. How do we find out if this is a network error or mismatched grammar or ASR purely running out of licenses? I know that we ca...

I have an application which uses custom java code. For the application we are using Cisco general Log4j for logging purposes and is embedded in the application handler to generate logs. After the patch is applied, the Log4j file gets  moved from C:\C...

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