Resolved! Show value of element CVP VXML
Hi everybody,I want show value of element on activity logs of VXML Application logs.How i can do it?
Forum Posts
Resolved! user API login ECE get token
Hi I'm using DCLOUD lap to understand about API ECE I'm trying use API login with JSON flow this with postman, but have error I also try with user is administrator but still not ok, so what user or pass I can user for login API of ECE on DCLOUD T...
Looking for a way to script the scenario:Customer calls to agent. IVR prompts for user's employeenumber.[script here]Agent keeps web browser open at abc.com, which refreshes automatically based on [abc.com/employeenumber]We currently already have a w...
Is it possible to integrate Cisco finesse and oracle DB, and if its OK can the agent read and write to the DB?
HiI have UCCx 11.6 premium versionIn UCCx script we want to load prompts from external media server in order to play it into the call flow menus.UCCx and media server, both are on the same LAN. We already have an URL were to download those prompts th...
I'm working on a uccx script that initiate Make Rest Call with Post and Body content to pass Metadata. I use a variable to place my syntax i test working successfully in Postman. However, when im about to put in on the uccx variable i declare in the ...
Anybody know if it's possible to get a list of callers (Calling Numbers) in a CSQ, via a Rest API call. I need to get the calling numbers whis is in specific queue.
So.. ECE is coming to the environment where I work and and we will be attempting to integrate one of our processes with ECE. The existing process currently integrates with a enterprise email management tool where it adds the equivalent of an ECE mai...
Hi, I want to get the users list of finesse but I can not use the administrator credentials.Is there a way to create an application user with roles similar to admin but only readonly and with less privileges? API that I want to access: https://develo...
We recently upgraded our UCCX environment from 12.5.1 SU1 to SU2 ES3. Since this upgrade, one of our 3rd party gadgets has ceased authenticating correctly. I opened a TAC case for this issue and was directed to the devnet community here.The code snip...
hi guys, please let me know if there is an API REST call to get the wait time of a particular csq.? thanks. vijay
After updating call manager to 12.5 when trying to connect from UCDT to Call manager 12.5: Axl error: Connectivity Results: Axl test has failed, unable to connect to the server. We can connect to CUC on version 12.5.1 but not call manager 12.5.1 He...
Working on a UCCX 12.5 Workflow for a custom API. IN finesse Administration, I have created the Workflow and Workflow Action. The goal here is to pull some date from the customer's database and populate that data in the agent's Finesse when the call...
Resolved! IVR for Closures
Community, Looking for a breadcrumb here. We've recently upgraded to UCCX 12.5 and are looking to take advantage of the Calendar step. In the past we used a sub flow script to refence XML documents to determine open and closed hours as well as holi...
Hi team, are there any plans to include WxCC license info into the Webex License API? If so, is there an eta?
