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I just want to create my own custom directory and need to host it in separately.i just want to know is how can i build my custom server.     1. if i need any API or specific parameters ?     2.can i communicate my server and phone to search or retrie...

Dear members,Could somebody please advise how to embed SocialMiner in Finesse. It's a UCCX Environment version 11.6Thank you.

I am sending URL to the social miner server as using an ECC. You can see the contents of the ECC below, name=test@abc.com&title=275&variable_cv_5=test@abc.com&mediaAddress=%2B46727002855&variable_cv_1=%E3%83%86%E3%82%B9%E3%83%88&variable_user_user.EC...

I'm trying to call SelectCMDevice from RisPort70 from c#.My c# code to call SelectCmDeviceServicePointManager.ServerCertificateValidationCallback = (sender, certificate, chain, errors) => true;ServicePointManager.Expect100Continue = false;RISService7...

We recently migrated all our users from CAD to Finesse, (10.6.1 SU2, soon going to 11.6x)  I'm trying to clean up the layout and there's some whitespace around the CUIC dashboard that I've added.  Does anyone know how to get rid of this (see red arro...

Hello,I am new on cisco call studio. I want to create one java custom code that calls rest service and  want to use this code in cisco call studio application.Please let me know the steps for creating above scenerio. If you guys have some sample exam...

HI ,We have an application developed using Call studio 11.6. We see application resulting in below exception:The error was: A built-in element encountered an exception of type com.audium.server.AudiumException. Connection reset by peer: socket write ...

CVP application is working fine if I am entering 0-9 DTMF but if I am pressing * as input it is not accepting and throwing an exception as "com.audium.server.AudiumException: The element 8_Option_Menu_01 prematurely returned a null exit state.e. A vo...

Good Morning,I was reading this thread Returning Data to ICM when Caller Hangs Up which is from 2010.I was wondering with CVP 11.5 can I use the same method or there is a better to accomplish.I want to return to ICM in which menu the customer as disc...