Resolved! Little or Big Endian
Hi,Can anyone please clarify that whether GED-188 is little or big endian?Thank you
Hi,Can anyone please clarify that whether GED-188 is little or big endian?Thank you
Hi Denise Kwan and Finesse Community Forum: I am writing to you as instructed below from Cisco Support Tech on ticket number SR 683065804.Please assist us on the 4 questions that are numbered below from our engineer. Please let us know if you may ...
Hello, we are trying to read the pending state of an agent when it chooses a Not_Ready reason in a call and is not returning any value.the function getState() is working fine, we can read the current state of the agent.Our finesse version is 10.5Can ...
Hello,I have been following along with the Spark Team Announcements and Finesse integration. I believe everything appears to be configured correctly but I wanted to get confirmation on what I think might be causing an authentication error.When I log ...
For Cisco Context services within CVP Call Studio, is there a way to access the lastUpdate date time for a POD? I do not see a field for it within the read pod container, nor within the raw JSON returned by the read POD or customer lookup elements. I...
In Finesse 11.5 a new utility has been included in Finesse.js called BackSpaceHandler. From the description, it states that the intent of this function is to stop the page from navigating backwards (by calling event.preventDefault()). This is done by...
One of the project that client want is for digitWithConfirm element, if I specify the min digit = 4 and max digit = 22 for the element, when user call from the phone, after user enter 16 digits without the pound, he want to wait just like 3 seconds a...
Being ever so the bumbling one, I am staggering my way through once again. I am trying to retrieve the list of users for a supervisor gadget. I have retrieved the array of teams and know trying to pull the list of users for those teams. Does anyo...
I have a custom report that fetching data from Call Type Interval table. Calls Offered, MaxCallsQueued are the available fields. But Additionally I want to add a field 'Total number of calls queued' in that particular Call Type for the filtered Date ...
Hi All,Its possible to send the DNIS of manual call through the workflow to CRM, which is made through the finesse dial pad?Regards,Gnaneswaran.M
Has anyone been able to connect to the UCCX wallboard tables (RtCSQsSummary and RtICDStatistics) using a Linux based system? I'm kinda partial to Ubuntu but any version would help. I can find many attempts online but none that have been successful...
Hi guysLast week I have received a request to customize a inbound cuic report. The customer would like to has merge of report from Agent Summary Report + abandon report by interval of time range and by agent.So it is too difficult to me and I would l...
Dear members, It's a UCCE Environment with CVP 10.5I'm facing the following bug CSCux71642. I already tried the workaround and restarted the CVP Reporting Server but with no luck.Any advice?Your help is highly appreciated. Thank you in advance.
Hello,Anyone ever integrated these? I'm trying to sync the availability between Finesse and Jabber. If a user is in Not Ready, their Jabber will show DND and if they're in a ready state, jabber will show available. I'm having a hard time locating the...
I am trying to subscribe an agent to Team and Queue notification.I have used(edited) code from non gadget sample.The request captured from fiddler looks something similar to:For Team Subscription:POST /finesse/api/Team/8945/Users HTTP/1.1Where 8945 i...
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Subject | Author | Posted |
---|---|---|
06-10-2024 01:49 AM | ||
06-07-2024 08:47 PM | ||
06-06-2024 08:15 AM | ||
03-25-2024 03:37 PM | ||
03-06-2024 10:13 PM |